108 Washington Street
P.O. Box 1070
Galax, VA 24333

(276) 236-8106
(800) 758-8106
(276) 236-0165 Fax

Payments

How to Pay Your Bill

We offer several ways to pay your bill with us. You may pay in person at one of our offices, pay by mail, pay by phone or by using our Online Payment System.

Online Payment System

Register an Account or Make a Payment
Make a Payment

PLEASE NOTE: We cannot accept online payments for automobile insurance.

Online Bill/Payment FAQ’s
Download Bill Pay App to Android Device
Download Bill Pay App to Android Device

Android devices will need to allow installing apps from sources other than the Play Store.

Registering/Managing Your Account

Our Online Payment System allows you to View Bills, Make a Payment, Setup an Automatic Draft Withdrawal and Choose Paperless Billing. In order to use certain features of the Online Payment System you will be required to register an account. If you’d prefer not to register you may still pay your bill online.

Benefits of the Online Payment System include:
Fast and Easy
No registration is required for "One Time Pay," the fastest way to pay online and confirm payment.
Safe and Secure
Your information is kept confidential, secure, and backed by the highest security standards.
Eco-Friendly
Paying online reduces paper use and is an easy way to help the environment.


Pay By Phone

You may use your Visa, Mastercard, American Express, Discover card or Check to make a payment by phone. Please have your information available before calling.

To make a payment for Home or Property Insurance by phone, please call (844) 863-8119.
To make a payment for Automobile Insurance by phone, please call (276) 236-8106 between the hours of 8:30AM-5:00PM, Monday thru Friday.


Pay By Mail

To pay by check, please make check payable to Grayson-Carroll-Wythe Mutual. Be sure to include the payment stub you received with your bill.
Do Not Send Cash by Mail.

Mail your payment to:
Grayson-Carroll-Wythe Mutual Insurance Company
P.O. Box 1070
Galax, VA 24333


Pay In Person

If you prefer to pay your bill in person, please visit one of our offices during regular business hours. For payments in person we accept cash, checks or credit cards.

Galax Location

108 Washington Street
Galax, VA
Business hours are: 8:30 AM - 5:00 PM Monday - Friday

Wytheville Location

800 East Main Street - Suite 340
Wytheville, VA
Business hours are: 9:00 AM - 5:00 PM Monday - Friday


Online Bill Presentment and Payment FAQ’s
We safely store your financial information using Payment Card Industry (PCI) Compliant systems.

Frequently Asked Questions

Have questions or concerns about our Online Payment System? Please visit our Online Bill Presentment and Payment FAQ’s page.


Registering/Managing Your Online Billing Account

We have created a guide on Registering/Managing Your Online Billing Account. You may download the guide by Clicking Here. (Guide is in pdf format) If you'd prefer to view the guide online, you may do so by visiting our Registering/Managing Your Online Billing Account page.