108 Washington Street
P.O. Box 1070
Galax, VA 24333

(276) 236-8106
(800) 758-8106
(276) 236-0165 Fax

Registering/Managing Your Online Billing Account

How to Make a One Time Payment

Go to www.gcwins.com and select the Pay My Bill button.
Pay or View Bills screen is displayed, select Pay Now option
Enter Account Number and then select Search Invoice
Click the box to select the Invoice on which you want to make a payment, then select Add selected Invoices to cart
Review your selected invoice for payment then select Proceed to Checkout
Enter your payment information and select Continue to Payment Information
Confirm all the payment information is correct then select Process Payment option


How to Register Your Account

Go to www.gcwins.com and select the Pay My Bill button.
Pay or View Bills screen is displayed, select Register Now option
Enter Account/Policy Number (preceded by 3 zeros), Name and Secure Code then select Search Invoices
Select the checkbox for the account you would like to register
Select the Register Selected Invoices option
Fill out all of the information on the Registration Screen
The Paperless option for bills is defaulted to checked. If you do not want paperless billing to uncheck the paperless option
Select the Complete Registration button
Your account is now registered. The username and password can be used when you would like to login to your account


How to set up and remove Electronic Reminders (text and email) after registering your account

Go to www.gcwins.com and select the Pay My Bill button.
Pay the View Bills screen is displayed. Select the Sign In Option at the top right of the screen. You must have already registered your account to update text and email reminders
Enter your email address, password and secure code
After signing into your account select My Profile option at the top right of the page
Select the Update My Account Info option -The Update Account Information page is displayed
If you would like to receive Email Only notifications select that option from the dropdown list under the ‘How would you like to receive Invoice Notifications?’ Enter the Email Address for the notifications to be sent to then select the Save my Changes button
If you would like to receive Email and Phone Text notifications select that option from the dropdown list under the ‘How would you like to receive Invoice Notifications?’ Enter the email and mobile phone number for the notifications to be sent to then select Save my changes
To turn off electronic notifications select the checkbox to Unsubscribe from Invoice Notification then select the Save my Changes button


How to link multiple accounts to manage all accounts with one login

Go to www.gcwins.com and select the Pay My Bill button.
Pay or View Bills screen is displayed, select Register Now option
The Please Locate Your Account page is displayed. Enter Account/Policy Number (preceded by 3 zeros), Name and Secure Code then select Search Invoices
Select the checkbox for the account you would like to register/link
Select the Register Selected Invoices option
Enter the email address and password using the same email and password that your other account(s) use and the secure code
The Paperless option for bills is defaulted to checked. If you do not want paperless billing uncheck the paperless option
Select the Complete Registration button
User will be taken to the Home Screen (Your Accounts at a glance)
At the top of the page select My Profile and Linked Accounts
The Linked Accounts screen displays which shows all of your linked accounts including the account you just added

Registering/Managing Your Online Billing Account
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